Payment Policy

SimpleModern accepts payments through its online checkout, with all transactions processed in United States Dollars (USD). Before submitting an order, please review the products, charges, taxes, and total amount displayed at checkout.

Available Payment Options

Eligible credit and debit cards supported by our checkout may be used to complete a purchase. Depending on availability, supported card networks may include:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Diners Club
  • Discover

The payment methods shown to you may differ based on the card issuer, transaction circumstances, location, or payment options available at the time of checkout.

Payment Verification

After you submit an order, the payment provider may perform an authorization or verification check.

By proceeding with payment, you confirm that the information supplied is correct and that you have the authority to use the selected payment method.

If a transaction is declined, cannot be verified, or remains incomplete, your order may not be processed immediately or may be unable to proceed.

Payment Security

Payment transactions are handled through Shopify and the applicable payment providers using the security measures provided by those services.

To help protect your financial information, please never send complete card numbers, security codes, passwords, or other confidential payment credentials through email.

Our customer service representatives will not ask you to email your full credit or debit card information.

Taxes and Checkout Charges

Sales tax and any other taxes required under applicable federal, state, or local law will be calculated and added during checkout where applicable.

The checkout page will display the amount payable, including applicable taxes, before you finalize your purchase.

Order Cancellation and Refund Processing

If you need to cancel an order, please submit your request before the order has been shipped.

Once the package has been dispatched, cancellation is no longer available. Any eligible return or refund will instead be handled in accordance with our Refund Policy.

When a refund is approved, it will be returned to the original payment method. Refunds generally require 5–10 business days after issuance to appear in the customer's account, although the actual posting period is controlled by the relevant bank or payment provider.

Contact Information

For assistance with payments, transaction questions, charges, or order-related concerns, please contact SimpleModern.

Store Name: SimpleModern

Website: simplanionse.shop

Email: Support@simplanionsa.shop

Phone: +1 (803) 319-5219

Address:
3401 Firestone Road
North Charleston, SC 29418
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/New_York.